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A Vision to Elevate Newport News
1.- ENGAGE
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Bring the Treasurer’s Office to the community with “Meet the Treasurer” pop-ups, regular town halls, and listening sessions—ensuring residents voices shape services and policies.
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Deploy a Mobile Treasurer’s Office to deliver tax assistance, payment plans, and financial resources directly to neighborhoods, so no one is left behind.
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Create and host an annual event that blends pop culture, investing, business ownership, and financial literacy—featuring celebrity speakers, influencers, and interactive workshops to showcase Hampton Roads talent, attract investors, and drive tourism to Newport News.
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2.- EDUCATE
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Host Free Financial Literacy Workshops to simplify property taxes, budgeting, and city finances, ensuring residents feel confident managing their money.
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Establish a Financial Empowerment Center—a one-stop hub for guidance on budgeting, credit improvement, and homeownership, created in partnership with nonprofits, faith communities, and local businesses.
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Publish an Annual Financial Impact Report to highlight program successes, transparency, and real community impact stories.
3.- ELEVATE
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Launch a Treasurer’s Office Mobile App so residents can easily pay taxes, check deadlines, and access financial resources anytime, anywhere.
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Revamp the Website & Introduce a 24/7 Multilingual AI Chatbot to provide real-time assistance, ensuring no resident is left waiting for answers.
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Invest in Staff Development & Create a College Internship Program to equip staff with the latest financial tools and prepare the next generation of treasurers through partnerships with local colleges and universities.
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Host an Annual Review with Businesses & Banks to evaluate the RFP process, ensuring transparency, innovation, and the use of best practices from across the country to maximize taxpayer value.
